Shipping Policy

New Jaya Pharmacy Shipping Policy


At New Jaya Pharmacy, we understand that timely and reliable delivery of your health products is crucial. Our shipping policy is designed to provide you with a smooth and hassle-free delivery experience.

Shipping Regions

We currently ship to all locations within India. Please note that our ability to ship to certain areas may be limited by local regulations or logistical constraints.

Processing Time

Orders are typically processed within [24-48] hours of order placement. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods

  • Standard Shipping: Estimated delivery within [3-5] business days.
  • Expedited Shipping: For faster delivery, expedited shipping options are available at an additional cost. Estimated delivery within [1-2] business days.


Shipping Costs

Shipping costs are based on the weight of your order and the shipping method selected. The total shipping cost will be displayed at checkout.

Tracking Your Order

Once your order is shipped, you will receive an email with the tracking number. You can use this number to track your order on our website or the carrier’s website.

Delivery Issues

If you experience any problems with your delivery, such as a missing or damaged package, please contact us immediately at 0422-2254038 | We will work diligently to resolve the issue.

Returns and Exchanges

Please refer to our Returns and Exchange policy for information on returning an order.

Prescription Medication

Prescription medications require a valid prescription from a licensed practitioner. These items will be shipped in compliance with regulatory requirements.

Contact Us

For any questions or concerns regarding your order or our shipping policy, please contact our customer service team at 0422-2254038 |